Managed Technical Services

Whether you want us to supplement your IT team, or be your primary “IT Team on call”, pcAge can provide you with the IT support and expert advice you need to keep your company or organization productive and running smoothly.

pcAge can completely create and support a network for small and medium sized businesses and organizations. pcAge can take your business requirements and help you develop a supporting IT plan. We can advise, procure, and set up PCs and a network to support your organization – from a one person office with a single PC to a complex network supporting multiple locations and business functions. In addition to your everyday needs for PCs, servers, software and support, we can advise you on advanced, cost-saving technologies such as cloud-based email, back-up and disaster recovery, IP telephony and more. pcAge can provide a complete IT team to advise you on the latest, most beneficial technologies, so you can concentrate on your business, not putting out the latest IT fire.

We can assist you with the following:

  • Network architecture and installation (software + hardware)
  • Security best practices and implementation, including firewall installation and maintenance, operating system group policies and security settings, VPN setup, audit of security practices, etc.
  • PC/laptop/server setup and migration
  • Virus, spyware, adware, malware and popup prevention and removal
  • Hard drive backup, file back-up and disaster recovery
  • Periodic network and system optimization and maintenance
  • System optimization
  • HP printer sales and service. We also repair other major printer brands. Please contact us for the latest list of service authorizations.

Onsite, remote and in-store computer services –personal

pcAge provides you with a choice of onsite, remote and in-store computer services for home users or home-based businesses. We can provide you with friendly, expert advice and fast service.

  • PC installation, maintenance & upgrades, migrations from an existing PC to new PC or laptop
  • Installations for wireless networks, printers, and all PC peripherals
  • Secure offsite back-up
  • E-mail virus and spam filtering
  • HP warranty service (printers, PCs)
  • Virus and malware removal
  • Data recovery and transfer

Onsite, remote and in-store computer services –business

pcAge provides on-call break/fix service as well as long-term contracts for IT service. From supporting your new location to resetting a password, we can provide you with expert advice and fast, knowledgeable service to keep your IT running smoothly.

  • Server and LAN installs and maintenance
  • PC installation, maintenance & upgrades
  • Local and offsite (cloud-based) back-up and disaster recovery
  • E-mail virus and spam filtering
  • Managed Services such as email, antivirus and backup
  • Managed printer services
  • Copier replacement

Remote computer services – business and personal

The vast majority of modern IT services can be delivered over a high speed Internet connection. Our remote services are permission based, which means that we can only “see” your machine when you allow us access. Once we’re connected, we can remotely maintain your IT equipment without having to schedule a personal visit.

  • Server and LAN maintenance
  • PC maintenance, upgrades, software installs
  • Backup monitoring and verification
  • Password/policy resets and changes
  • Adding new users to your network
  • Server and PC OS updates

To learn more, contact us today.